Administrative Reforms, Training, Pension and Public Grievances BETA

ARTPS - Citizen Charter

Last Updated on: February 28, 2023

A Citizens' Charter represents the commitment of the Organisation towards standard, quality and time frame of service delivery, grievance redress mechanism, transparency and accountability.

Following are a list of Citizen's Charter published by various Departments of Government of Assam for delivery of notified services under ARTPS.

Title Size Type
ARTPS - Forms - Political Department 95.79 KB
ARTPS - Forms - Secondary Education -All 415.89 KB
ARTPS - Forms - Guwahati municipal corporation 172.56 KB
ARTPS - Forms - Veterinary Deptt. - All 33.06 KB
ARTPS - Forms -Revenue Department 91.75 KB
Application for Statutory forms under Central Sales Tax Act 1956 22.96 KB
Application form for issue of non-creamy layer certificate-ASSAMESE 2.57 MB
Application form for issue of non-creamy layer certificate-BENGALI 2.88 MB
Application form for next of kin certificate 77.63 KB
FORM FOR REGISTRATION OF COOPERATIVE SOCIETY WITH LIMITED LIABILITY UNDER THE ASSAM COOPERATIVE SOCIETIES ACT 2007 50.39 KB
Application form for obtaining Disability Certificate by Persons with Disabilities 45.73 KB
Form T - Notice of loss of Certificate of Registration or Renewed Certificate of Registration - labour 53.21 KB
NOC IN RESPECT OF FIRE SAFETY MEASURES IN ONE STOREYMULTISTORIEDHIGH RISE BUILDING ‘ASSAM FIRE SERVICE RULES 1989 119.86 KB
Employment Exchange I-Card Assamese 29.37 KB
Employment Exchange-Card English 17.19 KB
Employment Exchange I-Card Bodo 26.88 KB
Employment Exng I-Card Bengali 31.07 KB
ARTPS Citizen Charter - All Departments 198 KB
citizen charter - Issuance of Birth Certificate 9.36 KB
Citizen Charter - Issuance of Death Certificate 35.03 KB
Citizen Charter - Issuance of Delayed Birth Certificate 8.55 KB
Citizen Charter - Issuance of Delayed Death Certificate 35.33 KB
Citizen Charter - Issuance of Disability Certificate 37.99 KB
Notification - AR.123/2017/Pt/28 Notification of new service along with stipulated time limit under ARTPS Act 2012 292.62 KB
Notification No. AR.69/2011/Pt-II/95 dtd 10-4-2013 - Enforcement of the ARTPS Act and List of Services 1.1 MB
Notification No.AR 69/2011/Pt-II/98 dtd 10-4-2013 - DPS, Appellate Authority, Time limit, User charge and Citizen Charter 669.18 KB
ARTPS - Notification No. AR123/2017/5 dtd 30-10-2017 - Notification with list of 386 Services 2.35 MB
Notification - AR.123/2017/6 - Notification and list of new services. ARTPS 521.02 KB
Notification of Assam Right to Public Service (Amendment) Act 2019 222.99 KB
Notification regarding Excercise of Powers and performing the functions of the Assam State Commission for Right to Public Service 280.64 KB
Notification on User charge service charge and other charges for delivery of services notified under ARTPS Act 2012 (amendment2019) 170.77 KB
Unique RTPS Number Notification AR 32-2020-Pt-I-28 dated 10-06-2021 2.34 MB
The Assam State Commission for Right to Public Services regulations 2021 685.68 KB
Convinience Fee for availing services through RTPS 749.42 KB
Department wise list of ARTPS Notified Public Services (Updated on 22-11-2022)) 1.21 MB
ARTPS - OM - AH&VETY Dept - Guidelines and Standerd Procedure to be followed for issuance of Post Mortem Certificate 17.13 KB
ARTPS - OM - Co-operation Deptt- Registration of a Cooperative Society 27.69 KB
ARTPS - OM - Guwahati Municipal Corporation - All 64.18 KB
ARTPS - OM - Health Deptt- All 132.92 KB
ARTPS - OM - Issuance of Birth Certificate, H&FW Deptt 62.44 KB
ARTPS - OM - Issuance of Death Certificate 60.86 KB
ARTPS - OM - Issuance of Delayed birth certificate 71.05 KB
ARTPS - OM - Issuance of Disability Certificate 63.98 KB
ARTPS - OM - Issuance of Form C and Form F of Central Sales Tax Act - Finance Deptt 18.8 KB
ARTPS - OM - Labour & Employment- All 38.52 KB
ARTPS - OM - Secondary Education - Guideline on standard procedures to be followed for issuance of Duplicate Marksheet 31.38 KB
ARTPS - OM - Welfare of Plain Tribes & Backward Classes Department- All 20.95 KB
ARTPS - OM -Home Deptt - All 34.25 KB
ARTPS - OM- Issuance of Delayed Death Certificate 68.98 KB
ARTPS - OM- Political Deptt- All 32.95 KB
ARTPS - OM- Revenue & Disaster Management Department - All.pdf 67.71 KB
ARTPS - OM -Transport Department - All.pdf 79.21 KB
ARTPS - Notification - GDD - Building Assesment of RCC/Semi RCC/ AT Building; Trade License; NoC for Land Transfer/Sale of land 753.29 KB
ARTPS - Notification - GDD.266/2017/172 dt 12-06-2019 - Renewal of Trade License; Assesment of holding; permission for hoarding. 128.25 KB
ARTPS - Notification - Transport Department - 2019 721.08 KB
ARTPS - Notification - Transport Department - 2019 2.2 MB
ARTPS - Notification - GDD - Building Assesment of RCC/Semi RCC/ AT Building; Trade License; NoC for Land Transfer/Sale of land 753.29 KB
ARTPS - Notification - GDD.266/2017/172 dt 12-06-2019 - Renewal of Trade License; Assesment of holding; permission for hoarding. 128.25 KB
ARTPS - Notification - General Administration - GAG(A).356/2017/284 - Guidelines for issuance of Senior Citizen Certificate 839.99 KB
ARTPS - OM- Issuance of Next of Kin Certificate - General Administration Department 707.75 KB
ARTPS - Notification -GDD - Notification of new services 178.1 KB
ARTPS - Corrigendum- Revenue & DM - Issuance of Bakijai Clearance Certificate 578.51 KB
ARTPS - Corrigendum- Revenue & DM - Issuance of Trace Map 647.15 KB
ARTPS - OM - Transport Department - Issuance of Fitness Certificate 503.61 KB
ARTPS-OM-Transport Department-Issuance of Renewal of Certificate of Survey 465.86 KB
ARTPS-OM-Transport Department-Issuance of Certificate of Competency 559.96 KB
ARTPS-OM-Transport Department-Issuance of RC along with Certificate of Survey 470.59 KB
ARTPS-Notification-Skill, Employment and Entrepreneurship Department - No. SKE.70/2020/35 dated 07-12-2020 109.27 KB
ARTPS - Notification - GAD - Licence for Cinema Hall - GAG(B)272/2020/28 dated 21-12-2020 1.21 MB
ARTPS - Notification of Services - Food Civil Supplies and Consumer Affairs Department 105.43 KB
ARTPS - Notification of Services - Power Department 342.38 KB
ARTPS - Notification of Services - Food Civil Supplies and Consumer Affairs Department 2 2.38 MB
ARTPS - Notification of Services - Guwahati Development Department 1.71 MB
ARTPS - OM - Transport Department - 5 Inland Water Transport Services notification 367.98 KB
ARTPS - Notification - Inland Water Transport - Delegation of Joint Director as CA, DPS and Director as AA 1.98 MB
ARTPS - Notification of Services - Food, Civil Supplies and Consumer Affairs Department -3 1.72 MB
ARTPS - Notification of Services - Labour Welfare Department 2.08 MB
ARTPS - Notification - Food, Civil Supplies & Consumer Affairs Department1 1.51 MB
ARTPS - OM - AH&VETY Dept - Inclusion of Services 239.03 KB
OM - Minority Community Certificate - Welfare of Minorities and Development Department 901.21 KB
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