Department of Administrative Reforms Training, Pension & Public Grievances (PPG Branch), Dispur, Guwahati, Assam is working with a vision of ensuring active and dignified life for pensioners. The goal is to ensure payment of all retirement dues and delivery of Pension Payment Order (PPO) to retiring employees on the day of retirement itself. Towards this goal, the department has launched an online Pension Sanction & Payment Tracking System called ‘KRITAGYATA’. The system provides for on-line tracking of pension sanction and payment process by the individual as well as the administrative authorities. The system captures the pensioners personal and service particulars. The forms for processing of pension can be submitted online. It keeps retiring employees informed of the progress of pension sanction process through SMS/E-Mail. The system obviates delays in payment of pension by ensuring complete transparency.

Single window for Online Registration/ Renewal / Re- Registration of applicant in Employment Exchange

One-stop platform for providing best support towards the prospective and existing business community.

Assam Right to Public Service (ARTPS) Act 2012 was enacted in 2012 to provide services to the citizen in timely manner.